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Frequently Asked Questions

Q: Is it ok to wash the clothes?


A: Yes, remove the
POWER BANK
supply before washing.


Q: What type of battery is needed?


A:


Please make sure that the power bank has a 5V USB port or a 7.4V DC port. The latter will have a better heating effect
.

Q:


Why doesn"t the product work after I received it?




A:


Due to vacuum compression packaging, it may take a while to lay flat after opening the package before it can work properly.



Q: How to choose a size?


A:

The clothing is based on Asian sizing. For US/EU, please read carefully and select the right size based on the data. (Suggestion:
Try to choose 1-2 sizes larger than what you usually wear as below
)

Demission: cm

Specifications:

Package includes:

1 x Heated Thermal Tops (
No Power Bank Included)

1 x Heated Thermal Pants (
No Power Bank Included)


How to use :

1. Charging - Fully charge the power bank, before use.
2. Plug-in type connects the power bank to a plug located in the pocket.
3. On-Press and hold the on/off button for three seconds. The initial temperature is about 55 degrees (red LED), the intermediate temperature is about 45 degrees (blue LED), and the lowest is about 35 degrees (green LED).

Cleaning and maintenance:

1. Machine washable. When washing, remove the power bank.
2. In the case of machine washing, please wash your clothes in a laundry bag.
3. To ensure the longevity of clothes, try to avoid strong washing and normal drying.

Note:


Due to the different monitor and light effects, the actual color of the
item might be slightly different from the color shown in the pictures.
Thank you!
Please allow a 1-2cm measuring deviation due to manual measurement.